How to resolve Orchestrator connectivity issues?

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  • How to resolve Orchestrator connectivity issues?
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UiPath Orchestrator Connectivity issues can cause robots to fail or not connect to Orchestrator. Here are some steps to help you resolve UiPath Orchestrator Connectivity issues:

  1. Check Network Connectivity: Check if the machine where UiPath Orchestrator is running has network connectivity to the machine where the robot is running. Check for any network issues, such as firewalls or proxy servers, that may be blocking connectivity.

  2. Check Firewall Settings: Check if the firewall settings on the machine where UiPath Orchestrator is running are correctly configured to allow incoming connections from the machine where the robot is running.

  3. Check Proxy Settings: Check if the proxy settings are correctly configured in UiPath Orchestrator. If a proxy server is used to connect to the internet, ensure that the proxy settings are correctly configured in UiPath Orchestrator.

  4. Check SSL Certificates: Check if the SSL certificates used by UiPath Orchestrator are valid and correctly installed. If the SSL certificates are not valid, the robot will not be able to connect to Orchestrator.

  5. Check UiPath Services: Check if the UiPath Orchestrator service is running and that there are no issues with the UiPath Orchestrator database.

  6. Check UiPath Version: Check if there is a newer version of UiPath Orchestrator available that can resolve the issue you are facing. Update UiPath Orchestrator to the latest available version.

  7. Restart UiPath Services: Restart the UiPath services, including the UiPath Orchestrator service, to see if that resolves the issue.

These are some steps that you can follow to resolve UiPath Orchestrator Connectivity issues. If you are still facing issues, it's recommended to reach out to the UiPath Support team for assistance.